Customer Care

How Can We Help?

Our dedicated team responds to all inquiries within one business day. For order support, shipping details, product questions, or wholesale and press inquiries, please use the form below.

Common Questions

Quick Answers for Daily Rituals

Find immediate guidance on our most frequent inquiries, from shipping timelines to our unique glass return program.

Shipping Timelines

Glass Refills

Quiet Returns

Orders ship within 24 hours, arriving in 3-5 business days. Track your delivery directly from your account.

Opt for our subscription service to receive refills in zero-waste glass vessels, reducing environmental impact and staying countertop-worthy.

Not completely satisfied? Our 30-day quiet return policy ensures a seamless process, designed for your peace of mind.